Internet & Device surveys

Saturday, March 21, 2020

If you received our messages today on voicemail or an answering machine, and you did not get the surveys in your email, you can still call in to hear the messages and respond:

  1. You can hear the message by calling the One Call Now toll-free number: 877-698-3261 from the phone which received the message.
  2. At the “To hear your Group’s latest message, press 1.” prompt, you should press 1.
    NOTE: If the phone number from which you are calling is different from the number that received the message, you will be prompted to enter the phone number that received the message.
  3. At the prompt: “To listen to the most recent message press 1. To listen to an older message press 2.” You should enter either “1” (Device survey) or “2” (Internet survey). 
  4. The message will play,  and you can press the appropriate key to submit your response.

If you have any questions or concerns, please contact Jim Soyars, Director of Business Services, at or 330-676-7650.